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  • 24Feb

    Confessions of a Gadget Junkie: Fitbit Force Recall

    Fitbit ForceI absolutely love my Fitbit Force. And I’m really sad I’m going to have to send it back.

    On February 20th, the CEO of Fitbit posted a public letter alerting all Force owners that a small percentage of users have developed an allergic reaction to the Force, either in the nickel from the device itself or from the adhesives in the band. It manifests as a small rash on the arm/wrist, and it’s been diagnosed as allergic contact dermatitis. As such, Fitbit is hosting a voluntary recall for a complete refund on the Force.

    As soon as I got the news, my heart sank. Now I know what was causing that rash on my wrist.

    The rash only appeared a couple of weeks ago, and since I’ve had the Force since December, I never correlated the two. I assumed it sprung from sweat as I was sleeping, as it suddenly got a bit warm down here. I stopped wearing it at night in hopes the rash would dry up. When I heard about the recall, I removed the device for one day, and lo and behold, the rash started to clear up by the next morning. My heart sank.

    I’ve already filed for my recall, and Fitbit will be sending me my return kit soon.

    So the next question is, what am I going to do about getting another Fitbit? I really loved having it, so I definitely want another, but do I wait for the inevitable new device that will appear sometime this year or do I get the Fitbit Flex now?

    Believe it or not, I really thought long and hard about it and even discussed it with my husband. He pointed out that since nothing had been definitively announced, and who knows when this mystery device will release, I should get the Flex. My friends said the same thing, only because they know I’m a gadget junkie and can’t live without my fix.

    My new Fitbit Flex will arrive this week. Don’t judge.

1 comments
GamingAngel
GamingAngel moderator

I can't find my fitibt! I agree but the issue with the force seems pretty dire. I wonder how they never saw this happening in testing. 

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